My Social Media Account Was Hacked — Your First 15 Minutes
A calm, cross-platform first response for the moment you realize you're locked out — we route you to the correct official recovery flow instead of guessing.
Owner-only recovery. We never ask for your password, codes or logins.
No guarantees of recovery, anonymity, or identifying an attacker — the platform makes the final call.
What each platform's official recovery tool can actually do
Support conditions differ by platform — match yours before you start, so you don't chase a route that isn't offered.
| Provider | Start recovery without logging in | Recover after email/phone was changed | Dedicated hacked-account report form | Identity check (video selfie or ID) |
|---|---|---|---|---|
| Instagram — instagram.com/hacked & Help Center | YesUse 'Get help logging in' at instagram.com/hacked | YesRevert-email link is sent to your original address | Yes'My account was hacked' report is built in | YesVideo selfie for accounts that show photos of you |
| TikTok — Help Center & in-app report | YesReport 'My account was hacked' without signing in | If eligibleEasier if a phone or backup email is still linked | YesDedicated hacked-account feedback form | NoNo video-selfie recovery for personal accounts |
| X (Twitter) — Help Center hacked-account form | YesReset by email or phone, then the support form | Via formFile the hacked-account form to reach support | Yes'I think my account was hacked' form | NoNo selfie or ID step offered for recovery |
| LinkedIn — Help Center hacked-account flow | YesPassword reset from the sign-in page | Via formReach support through the hacked-account flow | Yes'Reporting a hacked account' flow | If eligibleMay ask you to upload a government ID |
Every route uses the platform's own official tools — we never bypass a login or handle your credentials.
Your first 15 minutes, in order
Have your original email inbox open and, if you use one, your authenticator app nearby.
Find your recovery path
Facebook, WhatsApp, Snapchat, email and phone accounts have their own guides — start from the hub and pick your platform.
How likely is recovery? An honest read
These are general patterns, not promises. Only the platform decides recovery, and no one can guarantee an outcome or tell you who did it.