Threats & attacks

Find and remove the stalkerware reading your accounts โ€” then rotate every login

Stalkerware installed by someone with physical access quietly harvests the passwords, login codes, and session tokens you use, then reads your account messages. Cleaning the device is only half the fix: once it's gone, every credential it could see has to be rotated and every session revoked.

See the removal + rotation drill
No password, ever
We never ask for or handle your passwords, PINs, or login codes.
Official tools only
Every step uses your device's and each platform's own security settings.
Owner-side only
Only for cleaning a device and accounts you own or manage with consent.
Never help you spy
We never install monitoring on anyone or access another person's account.

If a page or 'expert' asks for your account password to remove spyware, it's a scam โ€” close it.

We do

  • โœ“ Help you spot monitoring on your own phone or laptop
  • โœ“ Guide you to remove it using the device's own official settings
  • โœ“ Walk you through rotating your own passwords after cleanup
  • โœ“ Show you how to revoke every active session on your accounts
  • โœ“ Help you turn on 2FA so a future re-install can't silently take over

We never

  • โœ— Install or help install monitoring on anyone's device
  • โœ— Access, read, or covertly watch another person's account
  • โœ— Ask you for a password, PIN, or login code
  • โœ— Identify, name, or track the person who installed it
  • โœ— Promise the spyware is fully gone or that recovery is guaranteed

This page is for the person a monitoring app was used against โ€” cleaning their own device and their own accounts, never for watching someone else.

Clean the device, then rotate everything โ€” in order

1
Read the symptoms
Fast battery drain, a hot idle device, data spikes, unknown device-admin apps, or someone knowing things they shouldn't.
2
Get the device clean
Update the OS, remove unfamiliar device-admin and accessibility apps, or factory-reset if you're unsure it's fully gone.
3
Rotate every password
From a different, known-clean device, change the password on each account the spyware could have seen.
4
Revoke all sessions
In each account's security settings, log out every active session and remove devices you don't recognize.
5
Turn on 2FA everywhere
Add app-based 2FA so a stolen password alone can't get anyone back in.

Do steps 3-5 from a device you trust โ€” never the one you're still cleaning. For the physical device cleanup itself, use your phone's own security guides.

Dead ends and the way forward

Dead end vs. the legal path forward

โœ— Find out who installed the spywareNo tool can reliably identify an attacker, and we never claim to โ€” a 'find the hacker' service is a scam.
โ†’ Focus on removal and rotation; if you feel unsafe, report it to local police or a domestic-abuse hotline.
โœ— Check their phone to see what they tookAccessing someone else's device is illegal and something we never help with.
โ†’ Assume they saw everything the app could reach, and rotate every credential as if it were exposed.
โœ— Install a hidden app to catch them backCovertly monitoring another person is illegal no matter the motive.
โ†’ Secure your own accounts and device instead, and get support if the person is a partner or family member.
โœ— Pay a 'remove any spyware remotely' serviceThese often install more spyware and ask for your logins โ€” and we never ask for a password or code.
โ†’ Remove monitoring on the device itself through its official settings, then rotate from a clean device.

FAQ

How do I tell stalkerware apart from a phone that's just old and slow?
You usually can't tell from one symptom alone, so treat clusters as the signal: a hot, fast-draining device, data spikes when you're not using it, unfamiliar device-admin or accessibility apps, and someone knowing private details together point to monitoring rather than age.
I already deleted the suspicious app โ€” do I still need to change my passwords?
Yes, because while it was running the spyware could read the passwords and login codes you typed and copy your active session tokens, so removing the app does not undo what it already captured and you have to rotate every credential it could have seen.
Should I change my passwords on the infected phone or on another device?
Change them from a different device you trust is clean, because if the original phone is still compromised, typing new passwords on it just hands them straight back to the spyware.
Can HackSN find out who installed the monitoring app?
No, we cannot identify, name, or track the person who installed it, and any service that promises to do so is not being honest, so our help is limited to removal and to securing your own accounts.
What if the spyware is on my partner's or child's phone, not mine?
We can only help you secure a device and accounts you own, or help a family member clean their own device when they are present and in control, and we never help anyone install or keep monitoring on another person.